Skills & Competencies for Bakery Clerk

Bakery Clerk job profile

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JOB SUMMARY for Bakery Clerk

Responds and attends to customer requests in the bakery department within a grocery store.

JOB RESPONSIBILITIES for Bakery Clerk

Responsible for various duties including preparing baked goods and other items for sale, arranging and wrapping bakery products, and placing bakery items in display cases. May operate machines such as bread slicers. Has knowledge of proper food handling procedures.

Bakery Clerk SALARY RANGE

BASE 50%
$34,084
TOTAL 50%
$34,810
Job Level
A01
Job Code
SM15000382
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Bakery Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Bakery Clerk skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 hard skills or competencies (industry competencies) for Bakery Clerk

1 Industry Competency – FDA Food Code Compliance
Proficiency Level -1
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Describes the significance of following industry codes and the repercussions if ignored.
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Level 2 Behaviors
(Light Experience)
Identifies risks to food safety and selects necessary preventive actions.
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Level 3 Behaviors
(Moderate Experience)
Communicates the importance of accurately labeling nutrition facts, ingredient lists, and allergy declarations to staff.
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Level 4 Behaviors
(Extensive Experience)
Directs staff training updates to ensure the inclusion of new food code provisions and guidelines.
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Level 5 Behaviors
(Mastery)
Fosters working relationships with FDA agencies, industry stakeholders, and public health organizations.
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2 Industry Competency – Food Handling and Storage
Proficiency Level -2
Skill definition-Properly handling, storing, and maintaining food products in a safe and hygienic manner to prevent contamination, spoilage, and foodborne illnesses.
Level 1 Behaviors
(General Familiarity)
Explains the four categories of food safety hazards: biological, chemical, physical, and allergens.
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Level 2 Behaviors
(Light Experience)
Maintains separation between raw and cooked foods, preventing unnecessary direct contact with ready-to-eat food.
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Level 3 Behaviors
(Moderate Experience)
Prepares internal audit reports that address the specific scope requirements of food safety storage.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the existing product specifications for prepared and sold food items.
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Level 5 Behaviors
(Mastery)
Shares expertise regarding food safety control methods, traceability requirements, and recall procedures.
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3 Bakery Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Clerk
Proficiency Level - 4
5 Competency for - Bakery Clerk
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Bakery Clerk

1 Job Family Competencies – Customer Engagement
Proficiency Level -2
Skill definition-Building and maintaining meaningful interactions with customers to enhance their overall experience with a product, service, or brand.
Level 1 Behaviors
(General Familiarity)
Explains the importance of customer interaction in boosting the emotional bond between consumers and retail outlets.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of in-store experiences to increase depth of customer engagement.
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Level 3 Behaviors
(Moderate Experience)
Produces and shares brand content online or offline to gain and maintain customer attention.
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Level 4 Behaviors
(Extensive Experience)
Monitors competitors and industry trends to adopt emerging customer engagement strategies.
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Level 5 Behaviors
(Mastery)
Establishes and leads customer loyalty programs to maximize customer retention and repeat business.
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
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Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
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3 Bakery Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Clerk
Proficiency Level - 4
5 Competency for - Bakery Clerk
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Bakery Clerk

1 Core Competencies – Scheduling
Proficiency Level -1
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Lists ways to improve scheduling skills, including setting deadlines, using a planner and delegating tasks.
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Level 2 Behaviors
(Light Experience)
Reports the changes in scheduled appointments for management to review.
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Level 3 Behaviors
(Moderate Experience)
Uses organizational workforce models to determine schedules that meet operational commitments.
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Level 4 Behaviors
(Extensive Experience)
Organizes calendars for department personnel to set meetings, conferences, teleconferences, and travel.
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Level 5 Behaviors
(Mastery)
Designs an organizational timetable to keep track of all scheduled activities of employees.
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2 Core Competencies – Products And Services
Proficiency Level -1
Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Discusses the primary markets for the P/S.
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Level 2 Behaviors
(Light Experience)
Summarizes the features, specifications, or functions of any given P/S.
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Level 3 Behaviors
(Moderate Experience)
Explores target customers to sell and deliver products and services.
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Level 4 Behaviors
(Extensive Experience)
Instructs others to explain the key factors that differentiate the products from those of the competitors.
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Level 5 Behaviors
(Mastery)
Initiates an evaluation of the past, evolution, and future plans of the product or service line.
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3 Bakery Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Clerk
Proficiency Level - 4
5 Competency for - Bakery Clerk
Proficiency Level - 5

Summary of Bakery Clerk skills and competencies

There are 10 hard skills for Bakery Clerk, FDA Food Code Compliance, Food Handling and Storage, Cross Merchandising, etc.
5 general skills for Bakery Clerk, Customer Engagement, Safety Policies and Procedures, Promotion, etc.
9 soft skills for Bakery Clerk, Scheduling, Products And Services, Standard Operating Procedures (SOP), etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Bakery Clerk, he or she needs to be proficient in Scheduling, be proficient in Products And Services, and be proficient in Standard Operating Procedures (SOP).

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